Hi! I understand you’re having trouble adding your trip to the Qatar Airways app using your booking number. I’d be happy to help you with that.

To start, could you please confirm if you are entering both your booking reference (also called PNR) and your last name exactly as they appear on your booking? The last name should only have letters, no numbers or special characters. Sometimes a small typo can cause an issue.

Here’s a simple step-by-step guide to add your trip using the app on your iPhone with iOS 18.7:

1. Open the Qatar Airways app on your iPhone.
2. Navigate to the “My Trips” or “Manage Booking” section.
3. Enter your booking reference (usually a 6-character alphanumeric code) and your last name exactly.
4. Tap on “Find Booking” or “Add Trip.”

If it still doesn’t work, try these next steps:

- Make sure your app is updated to the latest version from the App Store.
- Double-check that the booking reference you have is for a Qatar Airways flight.
- Sometimes, if the booking is very recent, it may take a little time to appear in the system.
- Try logging into your Qatar Airways account first, then add the trip from within your profile.
- Restart your iPhone and try again.

If none of these work, there might be an issue retrieving the booking due to system or server problems, or your booking details might need verification.

Could you please let me know if you see any error messages when you try to add your trip? Also, have you tried accessing the booking on the Qatar Airways website as a test?

I’m here to help you get this sorted out!