Hi there! I understand you're encountering an issue with Hume Health Error Code 10. Let's try to get to the bottom of this together.

Could you please provide a little more detail on when this error appears? Are you using a specific device, like the Hume Body Pod or a scale? And have you already tried any troubleshooting steps? This information will help me assist you better!

I can’t not get it to work keeps saying error code 10

Thank you for your patience! Error Code 10 typically indicates an issue with the device or a syncing problem. Let's try some troubleshooting steps that might help resolve this issue.

1. Check Battery Levels: If you are using a device like the Hume Body Pod or a scale, ensure the batteries are charged. Replace them if necessary, and make sure they are inserted correctly.

2. Reset the Device: Sometimes, a simple reset can clear errors. If it’s a scale, remove the batteries, wait for 10 seconds, and then reinsert them. For the Body Pod, you may just need to power it off and on again if it has that capability.

3. Update the App: Make sure that your Hume Health app is updated to the latest version. You can check for updates in the App Store. Sometimes, bugs are resolved in newer versions.

4. Re-pair Your Device:
- Open the Hume Health app.
- Go to “Devices” and disconnect or remove your device.
- Restart your phone, then go back and try pairing your device again.

5. Manually Input Your Data: If the sync continues to fail, you can manually input your weight in the app as a temporary workaround. This might allow you to continue tracking until the syncing issue is resolved. You can find guidance on this in some user forums here1.

If none of these steps work, it might be a good idea to contact Hume Health support for more advanced troubleshooting. You can reach them at [email protected].

Please let me know how it goes or if there are any more details you can share! Are you satisfied with the solution I provided?