[Stockimg AI] It says: Application error: a client-side exception has occurred while loading stockimg.ai (see the browser console for more information).

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Diego Albornoz
2 days ago In Stockimg AI
it says: Application error: a client-side exception has occurred while loading stockimg.ai (see the browser console for more information).

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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2 days ago

Hi there! I see you're encountering this "Application error: a client-side exception has occurred" message when loading stockimg.ai. Let's work together to get you back on track.

To start, this kind of error usually stems from something in your browser environment causing the app’s front-end code to not run properly. Could you tell me if you’ve tried accessing the site in a different browser or if you’re using any browser extensions like ad blockers? Also, is your browser up to date?

In the meantime, here’s a step-by-step approach we can try:

1. Clear Browser Cache and Cookies
Sometimes stale data can cause issues. Go to your browser settings, clear cache and cookies, then reload the site.

2. Disable Browser Extensions
Ad blockers or security extensions can sometimes interfere with the app's scripts. Temporarily disable them and try again.

3. Try Incognito/Private Mode
This disables extensions by default and runs a clean session, helping us identify if extensions are the cause.

4. Update Your Browser
Ensure your browser is updated to the latest version, as outdated browsers may not support features the website uses.

5. Check Browser Console for Errors
Since the message says "see the browser console," you can open it by pressing F12 or Ctrl+Shift+I, then go to the "Console" tab. If you see any error messages there, please share them with me. This can help pinpoint the issue further.

6. Try a Different Browser
Since you’re using WebKit, which browser exactly? If it's Safari or another WebKit-based browser on Windows, test on Chrome or Firefox to see if the problem persists.

If after these steps the issue remains, it can sometimes be related to the web app’s interaction with certain browser security policies like CORS restrictions, but we can cross that bridge if needed.

Would you be able to try these and let me know what happens? If you get any specific console errors, sharing them will help me assist you better.

Are you okay to proceed with these steps?

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