[Paylocity] Will not load program

C
Christopher
6 months ago In Paylocity
Will not load program

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
6 months ago

Hi! I understand your Paylocity app is not loading on your Android device. Let's get that sorted out for you. To help me better assist, could you tell me if the app starts to open and then gets stuck, shows an error message, or simply stays blank? Also, have you tried any steps so far, like restarting the app or your device?

In the meantime, here are a few initial steps that often resolve loading issues:

1. Clear the app cache and data on your Android 10 device:
- Go to Settings > Apps > Paylocity.
- Tap on Storage.
- Select "Clear Cache" and then "Clear Data".
2. Restart your device to ensure any temporary glitches are removed.
3. Ensure your app is updated to the latest version via the Google Play Store.
4. Try logging in via a web browser in Incognito mode or a different browser to see if the issue is isolated to the app or your account1.

If none of these work, there might be an account or server issue, or possibly something specific to your device’s compatibility. Let me know how these steps go and if you see any messages or behavior changes. That way, I can guide you with more tailored solutions!

Leave a comment