[Kijiji] Always defaults to Best match New. Cant change it to Most recent when searching for items

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M
Max
9 months ago In Kijiji
always defaults to Best match New. Cant change it to Most recent when searching for items

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hi! I understand you're having trouble changing the search results sorting from "Best Match New" to "Most Recent" on the Kijiji app. Just to clarify, whenever you try to change the sorting option, does it revert back to "Best Match New" immediately? Or is the "Most Recent" option not showing up at all?

Meanwhile, I can explain a bit of how Kijiji's sorting works. The "Best Match" option is the default for keyword searches because it sorts listings based on relevance according to their algorithm. "Most Recent" sorting should be available, but sometimes the app defaults back if there's a glitch or if it's not properly saved.

Here’s what you can try step-by-step:

1. Update the App: Make sure your Kijiji app is updated to the latest version, as older versions can have bugs related to sorting functionality.

2. Clear Cache (if applicable): Although you're on Windows with WebKit browsing, if you’re using a Kijiji app or a PWA, clear the cache or browsing data associated with it and try again.

3. Set Sorting Manually:
- Perform your search.
- Look for a sorting dropdown or filter menu.
- Select "Most Recent" explicitly.
- Confirm or apply the changes if needed.

4. Saved Searches and Alerts: If you are working with saved searches or alerts, check if those have a fixed default sorting option. Changing sorting within saved searches can sometimes be restricted.

5. Try Different Browsers or Devices: To isolate if it's your device or app issue, try accessing Kijiji via a different browser or device and see if you can change to "Most Recent."

If you've already tried these or the issue persists, it could be a known app bug or a limitation in the current Kijiji app version. Some users have reported inconsistent sorting order despite filters1 2.

Let me know what happens after these steps, and if needed, I can guide you through more advanced troubleshooting. Are you able to try changing the sorting option now?

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