Hi there! I'm sorry to hear that you're having trouble downloading photos from Facebook using the Friendly Social Browser. It’s understandable that this can be quite inconvenient. Let’s roll up our sleeves and see if we can find a solution together.

1. Restart the App: First, try closing the Friendly Social Browser completely by swiping it away in the app switcher and then reopening it. Sometimes a simple restart can resolve issues.

2. Clear App Cache: Cleaning up the app's cache may help. Go to the settings of your iPhone, select "General," then scroll down to "iPhone Storage." Find the Friendly Social Browser app, tap on it, and look for an option to clear cache or data. Note that the exact steps may vary slightly with your iOS version.

3. Update the App: Ensure that you're using the latest version of the Friendly Social Browser. You can check for updates in the App Store by searching for the app and looking for an update button if one is available.

4. Reinstall the App: If the issue persists, uninstall and then reinstall the Friendly Social Browser. This can sometimes clear up any corrupt files or settings causing the app to crash.

5. Check Permissions: Make sure the Friendly Social Browser has the necessary permissions to access your Photos. Go to "Settings" > "Privacy" > "Photos" and select the Friendly Social Browser. Ensure it’s set to either "Read and Write" or "Add Only."

If none of these steps resolve the issue, I can check for any reported outages or issues online that might be affecting the app. Would you like me to do that?

Stopped downloading photos from Facebook! When I hit the download arrow, the app crashes!

Thanks for your patience! It seems that you're experiencing a persistent issue with the Friendly Social Browser crashing when trying to download photos from Facebook. Let me check for any applicable solutions based on some recent findings.

Here are a few steps you can try:

1. Check for Updates: Make sure you have the latest version of the Friendly Social Browser installed. Sometimes, app developers release updates to address crash issues. You can check for updates in the App Store.

2. Clear Cache & Data: Since you're on iPhone, the closest you can get to clearing cache is to reinstall the app. Hold down the app icon until a menu pops up, select "Remove App," then reinstall from the App Store.

3. Alternative Methods: Sometimes, using a different method to download photos can help. You can try accessing Facebook through the Safari browser on your iPhone instead of the app and see if the download option works there.

4. Check App Permissions: Go to your iPhone settings, ensure that the Friendly Social Browser has permission to access your Photos. Go to “Settings” > “Privacy” > “Photos” and verify its settings.

5. Report the Issue: If the problem persists after trying these steps, it may be helpful to report the issue directly to the developers. You can reach out via their support email: [email protected]. They may have additional insights or fixes.

If you're still encountering crashes after trying these steps, I can look into further solutions from external sources. Would you like me to do that?