[Dinnerly] Android App keeps crashing when I try to change next weeks recipes.

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Chris Sosa
10 months ago In Dinnerly
Android App keeps crashing when I try to change next weeks recipes.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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10 months ago

Hi there! I understand that the Dinnerly Android app is crashing when you try to change next week’s recipes. Let’s work together to get this sorted out.

Just to clarify, are you seeing the app crash immediately after selecting the new recipes, or does it happen during some other action while changing them? Also, is your app fully updated to the latest version?

In the meantime, here are some helpful steps we can try:

1. Restart the Device: Sometimes a quick reboot of your Android device can clear temporary glitches affecting apps.

2. Clear App Cache:
- Go to your device’s Settings > Apps > Dinnerly.
- Tap Storage > Clear Cache (not Clear Data yet).
- Open the app again and try changing recipes.

3. Force Stop and Reopen:
- In the app settings (same place), tap Force Stop.
- Reopen the app to see if it behaves better.

4. Check for Updates:
- Visit Google Play Store and check if there is an update for the Dinnerly app. Updating can fix known bugs.

5. Uninstall and Reinstall:
- If the above steps don’t help, uninstall the Dinnerly app completely, then reinstall it fresh from the Play Store.
- Logging back in might also refresh your account data and fix crashes related to syncing.

Since you are on ChromeOS with a WebKit-based environment, is this the Android app running in an emulator or a Chromebook with Android apps enabled? Just want to be sure for the most accurate advice.

If after these steps the app still crashes when changing recipes, please let me know if there are any error messages, and we can dig in deeper or check if there are known outages or bugs from the developers’ side.

Are you comfortable trying these steps? Let me know how it goes!

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