[WaFd Bank] WILL NOT LET ME LOOK AT A CHECK I WROTE

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Jim V Garrison
3 months ago In WaFd Bank
WILL NOT LET ME LOOK AT A CHECK I WROTE

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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3 months ago

Hi there! I understand you’re having trouble viewing a check you wrote in the WaFd Bank app. To better assist you, could you tell me if the app is giving any specific error messages when you try to view the check? Also, are you using the mobile app or online banking on your WebKit browser on Windows 10?

Meanwhile, here are some steps we can try to help resolve this:

1. Clear your browser cache and cookies: Since you're on a WebKit browser with Windows 10, cached data may cause display issues in online banking. Clearing cache often fixes problems like this. Here’s how:
- Go to your browser settings.
- Find Privacy or History settings.
- Clear browsing data including cache and cookies.
Then, restart the browser and log back into the WaFd Bank site to check the check details again.

2. Check the transaction area or Manage Cards section: In the WaFd Bank app or online banking, sometimes checks appear under recent transactions linked to your debit card. Navigate to "Manage Cards" (often located under Tools) and select the card used for the check. Scroll through transactions to see if the written check is listed there with details available2.

3. Ensure the app or browser is up to date: Sometimes functionality issues are caused by outdated app versions or browsers. Check for updates for your browser or the WaFd Bank app and install any available updates.

If you have tried these steps already, please let me know what you’ve done and any specific messages you see, so I can guide you further.

Are you looking to simply view the check image or details, or do you want to perform another action like deposit verification? That will help me focus on the right solution.

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