Hi! Sorry to hear you’re having trouble logging into the Lexus app on your iPhone. To help you better, can you tell me if you’re seeing any error messages when you try to log in? Also, have you tried any steps so far, like resetting your password or reinstalling the app?

Meanwhile, here are some common troubleshooting steps we can try together:

1. Verify your login credentials: Double-check your username and password for accuracy. If you’re unsure, try resetting your password from the login screen.

2. Restart the app and your phone: Close the Lexus app completely and restart your iPhone (iOS 18.6). Then try logging in again.

3. Reinstall the Lexus app: Sometimes deleting the app, restarting the phone, and reinstalling fresh from the App Store helps clear corrupted data.

4. Check your internet connection: Make sure your iPhone has a stable Wi-Fi or cellular connection, as connectivity issues can prevent login.

5. Biometric settings: If you use Face ID or Touch ID for login, try toggling the biometric feature off and back on in the app settings.

6. Account status: Confirm your Lexus account is active and not expired or canceled.

If after these steps you’re still stuck, let me know the exact screen or error message, and I can guide you further!

Are you satisfied with the troubleshooting steps so far?