If you've logged into the EMMO app on a new device but cannot find your old notes, follow these steps to troubleshoot the issue:

1. Check Sync Settings:
- Open the EMMO app on your new device.
- Go to the app’s settings and ensure that your account is properly synced. If there's a sync option, activate it and wait a moment for the notes to load.

2. Verify Account Details:
- Double-check that you are logging in with the same account you used on your old device. Sometimes, users may inadvertently create a new account or log in with different credentials.

3. Inspect Folders and Categories:
- Navigate through different folders or categories within the app. Your notes might be organized into specific folders that you need to check.

4. Update the App:
- Ensure that your EMMO app is updated to the latest version. Outdated versions can sometimes cause syncing or display issues.

5. Reinstall the App:
- If syncing does not resolve the issue, consider uninstalling and then reinstalling the EMMO app. After reinstalling, log back into your account, which may prompt a fresh sync.

6. Check Internet Connection:
- Confirm that your new device has a stable internet connection. Syncing requires an active network.

7. Recovery Options:
- If you had previously backed up your notes or the app offers a backup feature, check to see if you can restore from a backup.

8. Contact Support:
- If the above steps do not work, contacting EMMO support directly would be beneficial. They may provide you with specific steps or solutions pertaining to your account.

If you explore these avenues thoroughly, you should be able to recover your old notes on your new device. If issues persist, please reach out for support tailored to your account.

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