Hi there! I understand you're having trouble with the Ohio Lottery app scanner on your iPhone. Let's get you back on track with that.

First, could you provide a bit more information? Are you seeing any error messages, or is the scanner simply not responding?

In the meantime, here are some general troubleshooting steps we can try:

1. Restart the Ohio Lottery App: Sometimes, simply closing the app and reopening it can resolve minor issues.

2. Check Your Internet Connection: Ensure your device is connected to a stable Wi-Fi network or has good cellular service since the app relies on internet access for the scanner to work.

3. Update the App: Make sure you have the latest version of the Ohio Lottery app installed. You can check for updates in the App Store.

4. Restart Your Device: A quick restart can often resolve any underlying issues that may be affecting the app.

5. Allow Camera Access: Ensure that the app has permission to access your camera, as this is essential for the scanner feature to function properly. You can check this in your iPhone's settings under Privacy > Camera.

6. Clear App Cache: If you can, try clearing the app’s cache or data. Sometimes old cached data can cause problems.

7. Positioning the Ticket: Make sure to place the ticket's barcode inside the scan window of the app, as this helps the app read the barcode accurately.

Could you give these steps a try and let me know if you see any improvement? If the scanner is still not functioning, we can delve deeper or explore contacting support.