Hi there! I’m sorry to hear that you’re having trouble logging into the iHerb app with your email and phone number. To help me understand better, could you please tell me if you see any specific error messages when you try to log in? Also, are you using the correct email and phone number linked to your iHerb account?

In the meantime, here’s a simple step-by-step guide to try:

1. Double-check that you're entering the email address or phone number exactly as you registered them. Sometimes a small typo can cause login issues.
2. Try using the “Forgot Password?” option on the login screen. Enter your registered email or phone number, and you should receive a password reset link or code.
3. Check your email inbox, including the spam or junk folder, for any reset emails or temporary codes.
4. Make sure your phone number is a mobile number, as landline numbers are not supported for login verification codes.
5. If you still can’t log in after resetting your password, consider uninstalling the app and reinstalling the latest version from your app store.
6. Ensure your AndroidOS 10 device’s date and time settings are correct, as incorrect settings can interfere with app authentication.

If none of these steps work, it might be helpful to visit iHerb’s official troubleshooting page for login issues or to contact their customer support directly via email at [email protected] or [email protected] for personalized assistance1 5 6.

Let me know if you get any messages or if you need help with any of the steps! Are you satisfied with the solution I provided?