[First Intl Bank & Trust] WINDOW POPS UP SAYING UNAUTHORIZED NETWORK. TRY AGAIN LATER FROM A SECURE NETWORK????

C
CANDACE
11 months ago In First Intl Bank & Trust
WINDOW POPS UP SAYING UNAUTHORIZED NETWORK. TRY AGAIN LATER FROM A SECURE NETWORK????

Comments

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
11 months ago

Hi there! I see you're getting an "Unauthorized Network" pop-up from the First International Bank & Trust app asking you to try again later from a secure network. That message usually means the app has detected that your current internet connection may not be secure or trusted for accessing banking services.

To help you resolve this, could I first ask:

1. Are you connected to a public Wi-Fi or any unfamiliar network right now?
2. Have you tried switching to a different network, like your home Wi-Fi or a mobile data connection?

In the meantime, here’s a step-by-step guide to help you get past this:

1. Switch to a Trusted Network:
Use a private, secure Wi-Fi network, such as your home or work network. Avoid public or open Wi-Fi where security risks are higher.

2. Restart Your Device and App:
Sometimes refreshing your device and the app can clear temporary network glitches.

3. Check VPN or Proxy Settings:
If you are using a VPN or proxy, try disabling it temporarily. Some banking apps block access from VPNs to prevent fraud.

4. Update the Banking App:
Make sure your First Intl Bank & Trust app is updated to the latest version, as updates often fix network and security issues.

5. Check Windows Network Settings:
On your Windows 10 system, verify that your network is set to “Private” rather than “Public” under Settings > Network & Internet > Status > Change connection properties. Private networks are considered more secure.

6. Clear Cache and Cookies (if using a browser):
Since you’re on a WebKit-based browser, clearing browsing data can solve residual errors.

If you’ve already tried these or if the issue persists, it might be due to the bank’s security policy restricting access from unsecure locations to protect your account. In that case, contacting First Intl Bank & Trust support directly or emailing [email protected] will help verify your account and network access.

Does this help, or should I walk you through any of these steps more specifically?

Leave a comment