Hi there! I see you're having trouble with the Missouri Lottery Official App not working on your device. To get started, could you please share a bit more detail? For example:

- What exactly happens when you try to open or use the app?
- Are you seeing any error messages or a spinning logo?
- Have you recently updated the app or your device?
- What specific tasks are you trying to perform in the app?

This info will help me guide you toward the best solution. Looking forward to your reply!

updated app on droid

Thanks for the info! It sounds like you recently updated the Missouri Lottery Official App on your Android device and now it’s not working quite right. This has been a common concern with the latest update, where users experience issues like difficulty scanning tickets and problems entering them for second chance drawings.

Let’s try a few steps to get your app working smoothly again:

1. Check Internet Connection: Make sure your phone is connected to a stable network, either Wi-Fi or mobile data. Sometimes switching between these can help the app communicate properly with servers.

2. Restart Your Device: Sometimes a simple reboot can refresh the system and clear any conflicts caused by the update.

3. Clear App Cache and Data:
- Go to your phone’s Settings > Apps or Applications > find the Missouri Lottery app.
- Select it, then choose Storage.
- Tap Clear Cache and then Clear Data.
- Note: Clearing data will log you out, so have your login info ready.

4. Reinstall the App: Uninstall the app completely and then reinstall the latest version from the Google Play Store. This ensures any corrupted files from the update are replaced.

5. Check for Any Pending Updates: Occasionally developers release quick fixes after a major update, so ensure your app is up-to-date by visiting the Play Store and checking for updates.

If you try these and it’s still not working or still difficult to scan tickets, this is a recognized issue the developers are working on. In that case, you might consider reporting the problem directly through the app’s support or contact [email protected] for personalized assistance.

Here’s the official app page if you want to double-check the version and reinstall:
Missouri Lottery Official App on Google Play

Would you like me to walk you through any of these steps in detail?