[YouGov] YouGov not woring

R
Rathnakumaran
10 months ago In YouGov
YouGov not woring

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi there! I understand you're having trouble with the YouGov app not working on your Linux device using a WebKit browser. Can you share a bit more about what exactly is happening? For example, is the app not loading at all, are you having trouble logging in, are surveys not appearing, or is there a specific error message showing up?

Meanwhile, here are some common steps you can try that often resolve issues with the YouGov app:

1. Check Internet Connection: Make sure your network is stable.
2. Clear Browser Cache: Sometimes old data affects loading. On WebKit browsers, clear the cache and cookies in your browser settings.
3. Log Out and Log Back In: If you can access the app interface but things aren’t working right, try signing out and signing back in.
4. Update the App or Browser: For web access, ensure your WebKit browser is fully updated. If using a YouGov app variant that runs via your system, confirm it is the latest version.
5. Try a Different Browser: If possible, try accessing YouGov in another browser like Firefox or Chromium on your Linux device to see if the problem is browser specific.
6. Check for Service Outages: Sometimes the site or app is down. You can check status at sites like isitdownrightnow.com for yougov.com.

If you have tried some of these already, let me know what you’ve attempted and what the results were. That way I can help you with more targeted advice or advanced troubleshooting tailored to your specific situation.

Are you able to share the exact version of your browser or any error messages you see? That would be a great help.

R
Rathnakumaran
10 months ago

Please open my account in yougov.

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Thanks for your request to open your YouGov account. Just to clarify, I don’t have the ability to directly access or open accounts on your behalf due to privacy and security reasons. However, I’m happy to guide you step-by-step so you can log in or get access to your account yourself.

Here’s how you can access your YouGov account:

1. Go to the YouGov login page here: https://platform.yougov.com/home.
2. Enter the email address you use for YouGov surveys and your password.
3. Click “Log In” to access your account dashboard where you can view surveys and your points.
4. If you have forgotten your password, there is a “Forgot Password” link on the login page to help you reset it.
5. If you are having trouble receiving verification codes or logging in, YouGov has support articles and help here: https://yougovplatform.zendesk.com/hc/en-gb/articles/5189266159133-I-can-t-access-my-YouGov-account

If you run into any specific error messages or issues while trying to log in, let me know what you see and we’ll work through it together. Also, please confirm if you are accessing via the web or a mobile app, and if you’ve tried resetting your password yet.

Would you like me to help you troubleshoot any particular login problems you’re facing right now?

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