[ShutEye] Shuteye app not responsive

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Jan Benedict
1 year ago In ShutEye
Shuteye app not responsive

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I understand that you're experiencing issues with the ShutEye app not being responsive on your iPhone. Let’s get this sorted out together!

To start, could you provide a bit more detail on what exactly is happening? Are you unable to open the app at all, or does it freeze when you're using it? Additionally, have you tried any troubleshooting steps so far?

Meanwhile, here are some standard troubleshooting steps you can try:

1. Force Close the App:
- Double-click the Home button or swipe up from the bottom (depending on your iPhone model) to see your recent apps.
- Swipe up on the ShutEye app to close it.

2. Restart Your Device:
- Hold down the power button and slide to power off. Once it’s off, hold the power button again until you see the Apple logo.

3. Update the App:
- Open the App Store, go to your profile in the top right corner, and check for updates. If there's an update for ShutEye, install it.

4. Reinstall the App:
- You can delete the app and then reinstall it from the App Store. This often resolves glitches.

If those steps don't help, please let me know, and we can explore further options!

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