Hi there! It sounds like you're having trouble getting the CollX app to open on your Android device. I’d be happy to help you resolve this issue.

To start off, can you let me know if you see any error messages when you try to open the app, or does it just crash immediately? Also, can you confirm if you've tried any troubleshooting steps already, such as restarting your device or checking for updates?

Any details you can provide will help me assist you better!

It keeps saying that their is a error and that you guys have been notified.

Thank you for the details! It seems like the error message you’re seeing indicates that there may be a problem with the app that has already been reported to the CollX support team. Let’s see if we can get you back into the app.

Here are a few steps you can try to resolve the issue:

1. Restart Your Device: Sometimes simply rebooting your device can clear temporary glitches.

2. Check for App Updates: Ensure that you've updated the CollX app to the latest version. You can check this by going to the Google Play Store, searching for "CollX," and seeing if there's an update available.

3. Clear App Cache: Sometimes the cached data can cause issues.
- Go to Settings > Apps.
- Find and select CollX.
- Tap on Storage and then select Clear Cache.

4. Reinstall the App: If the issue persists, try uninstalling and then reinstalling the app. This can help if there are any corrupted files. Make sure you remember your login credentials before doing this.

5. Network Connection: Ensure that you have a stable internet connection, whether it’s Wi-Fi or mobile data. A weak connection can sometimes lead to loading issues.

If you’ve tried all these steps and the problem still isn’t resolved, it might help to reach out to the CollX support team directly. You can do this by sending an email to [email protected] or checking their support page here.

Are you satisfied with the solutions I provided? If you need further assistance, I’m here to help!