If your weight is not recording in the Hume Health app after the recent download, follow these steps to troubleshoot and potentially resolve the issue:

1. Ensure App Update:

Confirm that the Hume Health app is updated to the latest version. Version 8.3.9 or above is known to fix various syncing issues. Check the app store on your device for the latest updates and install them if available - learn more.

2. Restart the App:

Close the Hume Health app completely and reopen it. Sometimes, a simple restart is all that is required to refresh the app's data synchronization.

3. Check Bluetooth Connection:

Verify that your device's Bluetooth is turned on and that your scale is properly paired with the app. Go to the Bluetooth settings on your device to ensure it is connected to your weight scale.

4. Manual Weight Input:

If automatic syncing is still not working, consider manually inputting your weight into the app. This can sometimes force the app to recognize and sync with your scale data - learn more.

5. Clear App Cache and Data:

If problems persist, try clearing the app Cache or Data (this varies by device, but generally found in the app settings of your phone). After clearing, reopen the app and reattempt the syncing process.

6. Reinstall the App:

If all else fails, uninstall the Hume Health app and then reinstall it from the app store. This can resolve any corruption issues that might have occurred during the update - learn more.

7. Contact Support:

If none of the above solutions work, it's advisable to reach out to Hume Health's customer support for further assistance. You can provide feedback or report the issue through their official channels - learn more.

By following these steps, you should be able to troubleshoot the issue with weight not recording in the Hume Health app.