Hi there! I see that your Nooie smart plug isn’t turning on at the scheduled time. Let’s work together to figure this out.

To start, can you tell me if the plug is responsive when you try to turn it on manually through the Nooie app? Also, have you checked if the schedule is set correctly in the app?

Meanwhile, here’s a step-by-step approach to troubleshoot the scheduling issue:

1. Check Network Connection: Make sure your plug is connected to your WiFi network and the connection is stable. A weak or disconnected network can prevent schedules from executing.

2. Verify Schedule Settings: Open the Nooie app on your iPhone, go to the plug’s settings, and confirm that the schedule is enabled, and the time and days are correctly set.

3. Ensure Time Zone is Correct: Confirm that your phone’s and the app’s time zone matches your local time to avoid time discrepancies affecting schedules.

4. Update App and Device Firmware: Check the App Store for any updates to the Nooie app, and within the app, see if there’s a firmware update available for the plug.

5. Restart the Plug and Router: Power cycle the smart plug by unplugging it for about 10 seconds and plugging it back in. Also, consider restarting your WiFi router to refresh the network connection.

6. Recreate the Schedule: Sometimes schedules can get stuck; try deleting the current schedule and creating a new one from scratch.

7. Test Manual Control: Try turning the plug on and off manually through the app outside of the schedule to ensure it responds.

If after these steps the scheduled function still doesn’t work, it might help to reset the plug to factory settings by holding the button on the plug until the LED blinks, then set it up again in the app.

Let me know how these go, and if you have any details from the above questions, that will help me provide more specific guidance!

Nooie Device Troubleshooting