To resolve the issues you're experiencing with the AKASO GO app, follow these thorough steps to troubleshoot the connection and login problems.

1. Ensure Your Device is Compatible
Confirm that your smartphone supports the AKASO GO app. Check the app's specifications on the Google Play Store for compatibility requirements.

2. Restart the App and Device
- Close the AKASO GO app completely.
- Restart your smartphone to refresh its system resources.

3. Check Internet Connection
Make sure you have a stable internet connection. You may want to switch from Wi-Fi to cellular data or vice versa to see if this resolves the issue.

4. Connect to Camera's Wi-Fi
- Turn on your AKASO camera.
- Enable Wi-Fi by pressing and holding the Down button for three seconds. Note the Wi-Fi name and password displayed on the camera's screen.
- Go to your phone's Wi-Fi settings and connect to the camera's Wi-Fi.

5. Disable Cellular Data
If your device is connected to the camera's Wi-Fi, ensure that cellular data is turned off to prevent any interference with the connection - learn more.

6. Reinstall the AKASO GO App
Uninstall the app completely and then reinstall it from the Google Play Store to eliminate any corrupted files. Make sure to set the necessary permissions during installation.

7. Login with Your Email
- After reinstalling, open the app and try logging in with your email again.
- If login fails, check your email credentials for any possible errors.

8. Check for App Updates
Make sure the app is updated to the latest version available on the Google Play Store.

9. Camera Reset
If problems persist, consider resetting the camera to factory settings. Follow the manufacturer's instructions to do this.

10. Contact Support
If none of the above steps work, reach out to AKASO's support for assistance. You can visit their support page for more information - learn more.

By meticulously following these steps, you can troubleshoot the connectivity and login issues with the AKASO GO app effectively.