Hi! Thanks for reaching out about the LiveWell app login issue where you only see the screen that says "LiveWell." Let’s get this sorted out together.

To start, could you tell me a bit more? For example:
- Are you able to enter your username and password, or does it get stuck right after you open the app?
- Have you recently updated the app or your device software?
- Do you get any error messages aside from just the "LiveWell" screen?
- Have you tried restarting your device or reinstalling the app?

While you check on that, here’s a simple step-by-step approach that often helps with this kind of issue:

1. Restart your device: This can clear temporary glitches.
2. Clear app cache (if possible): Since you’re on Windows 10, if you are using a browser to access LiveWell, clear the browser cache or try a different browser.
3. Check Internet connection: A slow or unstable connection might stop the app from progressing past the initial screen.
4. Update or reinstall the app: Sometimes updates fix bugs. Uninstall the app and then reinstall the latest version.
5. Check for system updates: Make sure your Windows 10 is fully updated.
6. Try logging in via the web: Go to LiveWell login page using your browser to see if the issue is specific to the app.

If after these steps you are still stuck on the "LiveWell" screen, it may be related to account issues or a server problem on their side. In that case, the LiveWell support team is reachable at [email protected] or by phone at 855-624-9366, and they can assist further.

Let me know what you find or if you want me to walk you through any of these steps! Are you okay to try these now?