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[Birmingham Live] Web Page freezes and then black
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Paul Carroll
4 days ago In
Birmingham Live
Web Page freezes and then black
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hello! I see that your Birmingham Live app webpage is freezing and turning black — that’s definitely something we want to get sorted out. Just to help me narrow down the cause, could you tell me a bit more?
- Does this happen consistently when you open the Birmingham Live webpage on your browser?
- Are you accessing it via the app or through a browser on your Windows machine with WebKit?
- Have you noticed if it happens when loading a specific article or section, or right from the start?
- Also, have you tried any fixes like refreshing the page, clearing cache, or updating the app or browser?
Once I know a bit more, I’ll guide you through some steps to get that issue resolved smoothly. Looking forward to your reply!