Hi there! I understand the Purp app crashes right when you open it on your iPhone. To help you best, can I ask if you’ve tried any troubleshooting steps already, such as restarting your phone or updating the app?

If not, here’s a simple step-by-step approach to try:

1. Restart your iPhone: This can clear temporary glitches that might cause the app to crash.

2. Check for app updates: Go to the App Store, tap your profile icon, and scroll to see if Purp has an update available. Installing the latest version can fix bugs causing crashes.

3. Make sure your internet connection is stable: The app needs a good connection, so try switching between Wi-Fi and cellular data.

4. Force close and reopen the app: Double-click the home button or swipe up from the bottom (depending on your iPhone model) to see open apps, then swipe Purp off the screen to close it. Then open it again.

5. If that still doesn’t work, try uninstalling and reinstalling the app. This clears out any corrupted files.

If after these steps the app still crashes immediately, there may be a more specific issue. At that point, it can help to send an email with details, any error messages, and your account info to [email protected] for their technical team to take a closer look.

Would you like me to guide you through any of these steps? Also, are you connected to Wi-Fi or cellular when this crashing happens? That info helps me tailor the fix better.