[Cozy Couples] Daily question hasn’t showed up it’s still showing yesterdays stuff, i can’t do anything for the cat

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Melanie M.
7 months ago In Cozy Couples
Daily question hasn’t showed up it’s still showing yesterdays stuff, i can’t do anything for the cat

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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7 months ago

Hi there! I understand your Cozy Couples app is still showing yesterday's daily question and not updating to today's, so you're stuck and can’t do anything for the cat feature. Let’s see how we can get this fixed for you.

First, just to clarify: Have you tried closing the app fully and reopening it? Sometimes the app might need a fresh start to pull the latest data.

If you’ve already done that, here’s a step-by-step approach to try next:

1. Check your internet connection: Make sure your iPhone has a stable Wi-Fi or cellular connection, as the app needs to sync with the server to update the daily question.
2. Force refresh the app: On iOS 18.7, you can try pulling down inside the question screen to refresh or look for a refresh button if available.
3. Restart your iPhone: Sometimes, a quick reboot of the device can resolve temporary glitches.
4. Update the app: Go to the App Store and ensure that Cozy Couples is up to date with the latest version. Sometimes bugs like this get fixed in new updates.
5. Clear app cache (if available): While iOS apps don’t typically allow manual cache clearing, you can try deleting and reinstalling the app if nothing else works. This will refresh all data but make sure you’re logged into your account so your info is saved.

If none of these resolve the issue, it may be a temporary server sync problem on Cozy Couples’ side. In that case, you might want to email their support at [email protected] for more direct assistance.

Would you like guidance on any of these steps, or have you already tried some of them? Let me know!

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