Hi there! I’d be happy to help you with the issue you’re experiencing with the Merlin Bird ID app. You mentioned that you've installed the Malaysia and SE Asia packs, are able to record, but nothing is being identified.

Let’s go through a few troubleshooting steps together:

1. Check your internet connection: Make sure that your iPhone is connected to the internet, as Merlin needs access to online resources to properly identify birds.

2. Functionality of the Recording:
- Are you recording in a relatively quiet environment? Background noise can sometimes interfere with the identification process.
- Make sure you're holding your device upright when you record, as this can affect the microphone's ability to pick up sound.

3. Reinstalling the App: Since you mentioned you’ve reinstalled the app, could you confirm that after reinstalling, you also redownloaded the Malaysia and SE Asia packs? Sometimes, if the app isn't installed correctly, the bird packs may not function as expected.

4. App Permissions: Ensure that the app has permission to access your microphone. You can check this by going to your iPhone's Settings > Privacy > Microphone and ensuring that the toggle for the Merlin app is enabled.

5. Updates: Check to see if there are any available updates for the Merlin Bird ID app. Open the App Store, search for Merlin Bird ID, and see if an update button appears.

If none of these steps resolve the issue, there could be a more specific problem related to the bird packs you've installed or the app itself. I can look up additional resources or guides for you.

Would you like me to do that?

Did all of suggestions, sti not working.Worked fine last year.

Thanks for your patience! Since you've tried the initial suggestions and everything was functioning well last year, there might be a few other things we can investigate.

1. Bird Pack Issues: Sometimes, the bird packs can encounter errors. It might be worth trying to delete and reinstall specifically the Malaysia and SE Asia packs again, ensuring they download completely.

2. Location Settings: Ensure that the app has permission to access your location. Go to your iPhone's Settings > Privacy > Location Services and check if the Merlin Bird ID app's location access is enabled. You might also want to set it to “Always” so it has consistent access.

3. Sound Recognition Setting: There have been reports from users that enabling sound recognition on iOS can interfere with the app’s functionality. If you have this feature enabled, try disabling it to see if it helps the app identify sounds again. You can find this in your Settings under Accessibility > Sound Recognition.

4. App Update Compatibility: Since you mentioned that it worked well last year and you are currently on iOS 18, it’s possible that recent updates to the operating system or the app introduced some compatibility issues. Checking for any available app updates in the App Store could be beneficial, or you may want to consider reaching out directly to support at [email protected] if the issue persists.

5. Troubleshooting Resources: You can also check the Merlin Bird ID FAQs for any common issues and solutions here.

If you've gone through all these suggestions and the app still isn't functioning as expected, reaching out to the Merlin support team directly might provide you with further assistance tailored to your situation.

Are you satisfied with the solution I provided? If you still have concerns or questions, feel free to let me know!