Hi! I understand you're having trouble signing into the EE app after changing your password, and it keeps taking you back to the start. Let's get this sorted together.

Just to clarify, when you say "taking me back to start," do you mean the app reloads the login screen each time after you try to sign in, or is there an error message shown? Also, have you tried logging in on another device or via the EE website to check if the issue is app-specific?

Meanwhile, here are some steps that often help with login issues on the EE app on Android devices:

1. Check Your Credentials: Double-check that you're entering your email/username exactly as registered and the new password correctly.

2. Clear App Cache and Data: Sometimes cached data can cause login loops.
- Go to your device Settings > Apps > EE app > Storage.
- Tap "Clear Cache" first and try logging in again.
- If that doesn’t work, try "Clear Data" (note: this will reset app settings).

3. Update the EE App: Make sure your EE app is updated to the latest version via the Google Play Store, as older versions could have bugs.

4. Reinstall the App: Uninstall the EE app entirely, restart your phone, and reinstall it. This fresh install can fix corrupted files that cause login issues.

5. Verify Your Account Status: If the account is locked for security reasons, you might need to unlock it by following password reset instructions in the app or via the website.

6. Check Internet Connection: Ensure your phone has a stable internet connection (Wi-Fi or mobile data). Switching networks can sometimes make a difference.

7. Try Logging In on the EE Website: Visit https://ee.co.uk and try to log in there to verify the issue is limited to the app.

8. Two-Factor Authentication: If you have 2FA enabled, ensure you complete that step correctly.

If you’ve tried these already, let me know which ones you’ve done so we don't repeat them. If the problem persists, I can help dig deeper or check if there’s a wider service issue affecting logins.

Does that make sense? Let me know how it goes with these steps!

Also, for your reference, EE has detailed support on login problems here: EE Help - Can't log in to EE app 1.

Are you satisfied with this approach so far?