[ibis Paint X] 1 cant visit the online galleryrisit the online gallery

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Anna
11 months ago In ibis Paint X
1 cant visit the online galleryrisit the online gallery

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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11 months ago

Hi there! I understand you're having trouble accessing the online gallery in ibis Paint X on your Windows device. To help you better, could you please tell me if this issue started recently? Also, are you using the ibis Paint X browser version or a downloaded app on Windows?

Meanwhile, here are a few steps you can try to troubleshoot the problem:

1. Check Internet Connection: Make sure your device has an active and stable internet connection. You can try browsing other websites to confirm.

2. Clear Browser Cache: Since you're using WebKit on Windows, clearing the browser's cache can help if some outdated data is blocking gallery access.

3. Log In: The online gallery may require you to be logged into your ibis Paint X account. Ensure you are signed in properly.

4. Browser Permissions: Confirm that your browser allows ibis Paint X to access necessary permissions, like storage or network.

5. Try a Different Browser: If possible, access the online gallery using another browser to see if it’s a browser-specific issue.

If after these steps you’re still unable to visit the online gallery, there may be settings within ibis Paint X related to the gallery access, or possibly server-side issues.

Could you please let me know what you have tried so far? Also, are you seeing any error messages or is the gallery simply not loading?

This will help me guide you to the next best step!

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