Hi! I see you're having trouble logging into your ibis Paint X account on your PC, and it's showing a white screen. Let's get this sorted out together.

First, could you tell me a bit more about what happens when you try to log in? For example:
- Does the app open at all before showing the white screen?
- Is this issue recent or has it been happening for a while?
- Have you tried restarting the app or your PC?
- Are you using a version from the Microsoft Store or another source?

Meanwhile, here are some initial steps you can try to resolve the white screen login issue on Windows:

1. Restart the app and PC: Sometimes a simple reboot clears temporary glitches. Fully close ibis Paint X and restart your computer.

2. Check for Updates: Make sure you have the latest version of ibis Paint X installed. Updates often fix bugs causing white screens or crashes.

3. Clear Cache and Data: Since you're on PC, if there's a way to clear the app cache via settings or reinstall the app without deleting your artwork, try that.

4. Run as Administrator: Right-click the ibis Paint X app icon and select “Run as administrator” to ensure it has the needed permissions.

5. Check Internet Connection: A spotty or restricted connection can cause login to fail and show white screens. Try switching networks or disabling VPN/proxy if used.

6. Windows Updates and Graphics Drivers: Make sure Windows 10 is fully updated (Settings > Update & Security), and your graphics drivers are current. Outdated drivers may cause display issues.

If you have already tried any of these, let me know which ones worked or didn't, and we can dig deeper—like checking for permission issues related to the Microsoft Store version or seeing if a clean reinstall is needed but done cautiously to prevent data loss.

Feel free to share your experience or any error messages you see during this process!

I try to log into my X account on PC, and it keeps showing me a white screen

Thanks for sharing that you’re seeing a white screen when trying to log into your ibis Paint X account on your PC. Based on what I’ve found and common issues related to this, here are some focused steps that should help:

1. Clear the App Cache or Data (if possible)
Since you’re on Windows 10 and using the app, sometimes corrupted cache files cause the white screen. Unfortunately, Windows apps don’t always offer an easy way to clear cache, but reinstalling the app usually helps. However, be careful to back up any local artwork first to avoid data loss.

2. Reinstall ibis Paint X
Uninstall the app fully from your PC. Then, download and install the latest version again from the official Microsoft Store. Fresh installs often fix issues with corrupted files causing white screens1.

3. Run as Administrator
Try right-clicking the ibis Paint X shortcut and select “Run as administrator.” This can sometimes fix permission-related glitches that result in white screens.

4. Check Your Internet and Disable VPN/Proxy
A flaky or restricted network may cause the login screen to freeze or show white. Temporarily turn off any VPN or proxy and ensure you have a stable internet connection when logging in.

5. Update Windows and Graphics Drivers
Outdated system files or drivers in Windows 10 could cause display issues. Go to Settings > Update & Security > Windows Update and install any pending updates. Also, update your graphics drivers via Device Manager or your GPU manufacturer’s website.

6. Use the Web Version (Temporary Workaround)
If the PC app keeps failing, consider using ibis Paint X through its web version in your WebKit browser until the app issue is resolved.

If you want, I can guide you through backing up your artwork before reinstalling or help with checking your permissions and network. Has any of this helped so far? Or have you already tried reinstalling?

1

Who's saying I'm on windows 11?

Thanks for pointing that out! You're on Windows 10, not Windows 11. That distinction is important for troubleshooting the ibis Paint X app login issue.

Since you’re on Windows 10 with a WebKit environment, let me focus on solutions specific to Windows 10 compatibility and settings:

1. Update WebView and Windows 10 Components
The ibis Paint X Windows app relies on WebView components to load web-based content like login screens. On Windows 10, if WebView is outdated or corrupted, it can cause white screens or errors like "Failed to prepare WebView" (5).
- Go to Windows Update and install all pending updates.
- Specifically, make sure the "Microsoft Edge WebView2 Runtime" is installed and updated (it's often a prerequisite for apps that embed web content). If you don’t have this runtime, you can download it directly from Microsoft’s site.

2. Check the Error Related to WebView
If you ever see an error mentioning WebView or "No such interface supported," it indicates a WebView problem. Repairing or reinstalling the Microsoft Edge WebView2 runtime often resolves this.

3. Run the App as Administrator
Confirm you’ve tried running ibis Paint X with admin rights—it ensures the permissions needed for WebView and network access are granted properly.

4. Reinstall ibis Paint X
After ensuring the WebView runtime is in place and updated, uninstall and reinstall ibis Paint X from the Microsoft Store for a clean environment (1).

5. Network Settings & Browser Cache
Since you’re using Windows with WebKit, ensure no VPN, firewall, or proxy is interfering with login. Also, clear browser cache related to WebView if possible.

If you want, I can help guide you step-by-step through updating and checking WebView and your ibis Paint X installation. Does this direction make sense for you? Or are you seeing any specific error messages related to WebView when the white screen appears?

Is ibis Paint X compatible with Windows 11?

Great question! Yes, ibis Paint X is compatible with Windows 11. It officially supports Windows 11 version 21H2 or newer, as well as Windows 10 version 2004 or newer. The app requires an x64 Intel or AMD CPU and a GPU compatible with DirectX 11. Note that it is not compatible with ARM-based versions of Windows2 8.

So if your PC is running Windows 11 with a supported version and hardware, you should be able to run ibis Paint X without issues. Just make sure you download it from the official Microsoft Store for the best experience1.

If you have any other questions about installation or compatibility on your specific setup, I’m happy to help! Are you thinking about upgrading to Windows 11 or just curious?

Can I install ibis Paint X on Windows 11?

Absolutely, you can install ibis Paint X on Windows 11! The process is straightforward since the app is officially available through the Microsoft Store, fully supporting Windows 11 versions. Here's a simple step-by-step guide to get you started:

1. Open the Microsoft Store on your Windows 11 PC.
You can find it by searching "Microsoft Store" in the Start menu.

2. Search for "ibis Paint."
Look for the official ibis Paint app by the developer ibis inc.

3. Download and install the app.
Click "Get" or "Install" to download the app to your PC.

4. Launch ibis Paint X and log into your account.
Once installed, open the app and sign in with your X account credentials.

If you prefer, you can also download the installer from trusted ibis Paint websites, but the Microsoft Store is the safest and easiest option1 9.

Would you like me to walk you through the installation as you do it?

If I already am entered on my X account on my phone, if I log into my PC, would all my artworks transfer?

Great question! ibis Paint X offers a Cloud Sync feature that allows your artwork to be synchronized across multiple devices when you log in with the same X account. Here’s how it works and what you should know about transferring your artworks between your phone and PC:

1. Enable Cloud Sync in the App:
After logging into your X account on each device, you need to turn on the Cloud Sync setting within ibis Paint X. This will upload your artwork files to ibis Paint’s cloud storage and keep them synchronized across devices automatically10 6.

2. Automatic Syncing Across Devices:
Once Cloud Sync is turned on, any artworks saved or edited on one device should appear on all other devices logged into the same X account, including your PC. This makes it very convenient to start a drawing on your phone and continue on your computer.

3. Backup Before Syncing:
It’s a good idea to back up your artwork locally before enabling sync, especially if you have files only stored on one device, to prevent any accidental loss during syncing.

4. What if You Don’t Use Cloud Sync?
If you haven’t enabled Cloud Sync, your artworks won’t automatically transfer. In that case, you would need to manually export and import artwork files between your devices using methods like USB transfer, cloud drives (Google Drive, Dropbox), or file sharing apps1 2.

So to directly answer your question: If Cloud Sync is enabled on both your phone and PC logged into the same X account, your artworks will transfer and be accessible on both devices. Otherwise, you’ll need to transfer files manually.

If you like, I can guide you through turning on Cloud Sync or help with file transfer steps. How does that sound?

Then why is it that I try to log in with my account (Which is X), and the screen is just white. Nothing is loading.

Thanks for sharing that detail about the white screen showing up on login with your X account. Since you’re stuck on a blank white screen during login, even though your account works on your phone, this likely points to an issue on the PC app side—often involving WebView components or network/authentication glitches.

Based on similar cases reported by others and known fixes, here’s a tailored plan to help resolve this:

1. Verify and Update WebView2 Runtime
ibis Paint X on Windows relies on Microsoft Edge WebView2 to render web content in the app (like the login screen). If this runtime is missing, outdated, or corrupted, the screen may remain blank on login.
- First, check if “Microsoft Edge WebView2 Runtime” is installed on your PC. You can search for it in Control Panel > Programs.
- If it’s missing or outdated, download and install the latest WebView2 runtime from Microsoft’s official page: https://developer.microsoft.com/en-us/microsoft-edge/webview2/#download-section
- After installing/updating, restart your PC and try logging in again.

2. Check Your Network and Disable VPN/Proxy
Some network setups or VPNs can interfere with the authentication process causing stalled login screens. Temporarily disable VPN, proxy settings, or firewall rules that might restrict outbound connections from ibis Paint X. Test the login again.

3. Run the App with Administrator Privileges
Try right-clicking the ibis Paint X shortcut and selecting “Run as administrator.” This can help bypass permission issues interfering with the login window loading.

4. Reinstall ibis Paint X
If the problem persists, uninstall the app completely and reinstall the latest version from the Microsoft Store. Make sure to back up any local artwork first if possible.

5. Test with a Clean User Profile (optional advanced step)
Sometimes user profile corruption on Windows can cause odd app behavior. Create a new Windows user account, install ibis Paint X there, and try logging in. This helps isolate if the issue is user-profile specific.

If none of these work, please let me know any error messages you see or if the white screen stays indefinitely or eventually gives an error. Also, confirming the exact version of ibis Paint X you are running on PC can help narrow down if it’s a known app bug.

I’m here to assist step-by-step! Would you like help checking the WebView2 installation or guiding through the reinstall?

I try to log into my X account on PC, and it keeps showing me a white screen

Hi again! Since you’re still seeing a white screen when trying to log into your X account on your PC, let’s double-check a few things together to narrow this down:

1. WebView2 Runtime Check:
As I mentioned earlier, the app depends heavily on the Microsoft Edge WebView2 runtime to display login screens correctly. Can you please check if it’s installed on your Windows 10 machine? To do that:
- Press the Windows key, type “Apps & features,” and hit Enter.
- Scroll through the list to see if “Microsoft Edge WebView2 Runtime” is listed.

If it’s missing or looks outdated, please download and install the latest version here:
https://developer.microsoft.com/en-us/microsoft-edge/webview2/#download-section

2. Clear App Data or Reinstall:
If WebView2 is fine, do you have any local artworks you need to keep? If yes, back them up first. Then, uninstall ibis Paint X from your PC and reinstall it from the Microsoft Store. Sometimes a fresh install clears corrupted app data causing the white screen.

3. Run App as Administrator:
Try running ibis Paint X by right-clicking its shortcut and selecting “Run as administrator.” This can resolve permissions issues that prevent the login screen from loading.

4. Network Check:
Are you using a VPN, proxy, or firewall settings that could be blocking the app? Temporarily disable these to see if login proceeds past the white screen.

If you can try these steps and let me know the outcome or if you notice any error messages or changes, I can guide you with next steps. Does that sound good?

Dude... I have a windows 11...

Got it—you’re on Windows 11! Thanks for clarifying that.

ibis Paint X is fully compatible with Windows 11 version 21H2 or newer, as well as Windows 10 version 2004 or newer. The app requires an x64 Intel or AMD CPU and a GPU compatible with DirectX 11. It does NOT support Windows ARM versions, so make sure your device matches these specs2 8.

Since you're on Windows 11, the white screen issue might still be related to the Microsoft Edge WebView2 Runtime, which ibis Paint X uses to render login and other web-based content. Even on Windows 11, if WebView2 is missing or outdated, apps can show blank screens during login.

Here’s what I suggest to get past the white screen:

1. Ensure Microsoft Edge WebView2 Runtime is installed and updated
- Go to Control Panel > Programs and check if "Microsoft Edge WebView2 Runtime" is there.
- If missing or outdated, download the latest version here: https://developer.microsoft.com/en-us/microsoft-edge/webview2/#download-section
- After installing or updating, restart your PC and try logging in again.

2. Run ibis Paint X as Administrator
Right-click the app icon and choose “Run as administrator” to avoid any permission-related issues.

3. Reinstall ibis Paint X
Uninstall the current version, then download and install the latest version from the Microsoft Store to make sure you have a clean, updated install1.

4. Check network settings
Disable any VPNs, proxies, or firewalls temporarily that might interfere with the login process.

If you want, I can guide you step-by-step through checking and updating WebView2 or the reinstall process. Let me know how you’d like to proceed! Are you seeing any error messages at all, or is it just a pure white screen?