[ibis Paint X] Whenever I open the app it takes me to a ibis paint short and I don't know how to fix it

☆Chipi☆
2 months ago In ibis Paint X
Whenever I open the app it takes me to a ibis paint short and I don't know how to fix it

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 months ago

Hi there! I want to make sure I understand correctly: when you open the ibis Paint X app on your Android 10 device with WebKit, instead of going straight to your canvas or project, it takes you to a short video or a short animation? Is this video some kind of ad, tutorial, or something else? Could you share a bit more about what the short is like?

Meanwhile, a common fix for odd app behavior like this involves clearing the app's cache and data, which can remove any temporary files that might cause unexpected startup content. Here’s how you can do that on your device:

1. Go to your device’s Settings.
2. Find and tap on “Apps” or “Applications.”
3. Scroll and select “ibis Paint X.”
4. Tap on “Storage.”
5. Choose “Clear Cache” first, then “Clear Data” (note: clearing data resets the app, so you may lose any unsaved settings or local project info).
6. Restart the app and see if it now opens normally.

If you’ve already tried clearing cache/data or this doesn’t help, please let me know. Also, confirm if the app is fully updated from the Play Store. Sometimes, glitches related to video or startup screens get fixed in newer versions.

I’m here to help you get this sorted, so feel free to provide any extra details!

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