[MyToast] When trying to confirm my wages tip out or pay out the screen doesn’t allow me to scroll down and authorize

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David Greenwood
1 year ago In MyToast
When trying to confirm my wages tip out or pay out the screen doesn’t allow me to scroll down and authorize

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! I understand you're having trouble scrolling down to confirm your wages tip out or pay out on the MyToast app. Let’s see if we can get this sorted out for you.

First, can you tell me if you've tried any specific troubleshooting steps so far, like restarting the app or your iPhone? Also, can you let me know if this issue started recently or has been ongoing?

Once we have that information, we can explore some options together!

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David Greenwood
1 year ago

Yes, I’ve tried those steps numerous times same result

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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
1 year ago

Thank you for the update! Since you've already tried restarting the app and your iPhone without success, let’s explore some additional options.

1. Log Out and Log Back In: Sometimes, a simple logout from the MyToast app can help resolve such issues. After logging out, wait for a few moments and then log back in to see if that changes anything.

2. Check for Updates: Ensure that your MyToast app is up to date. Go to the App Store, search for MyToast, and see if there’s an option to update the app.

3. Resync All Data: You might want to try resyncing your data on the app. This can sometimes help in fixing issues that involve loading screens. You can look for a resync option in your app settings.

4. Clear App Cache (if applicable): If the MyToast app has an option to clear cache or storage, that’s worth trying as well.

5. Connectivity Check: Ensure that your internet connection is stable since issues with connectivity can impact how the app functions. Try switching between Wi-Fi and mobile data to see if that helps.

If these steps don’t resolve the issue, we might need to look into more advanced options or contact support for further assistance. Please let me know how these work out for you!

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