Hi! I see you're having trouble with the Mergest Kingdom app not loading on your computer. Let's get this sorted out together.

To start, can you tell me a bit more about what happens when you try to open the app? For example, does it show any error message, freeze on a loading screen, or just close immediately? Also, have you tried restarting your computer or checking for any updates yet?

Meanwhile, here are some initial steps that often help with loading issues on Windows 10:

1. Restart your computer: This clears temporary glitches that might block the app from opening.

2. Check for Windows updates: Make sure your system is fully updated as missing system updates can cause app loading problems.

3. Update the Mergest Kingdom app if possible: An older version might have bugs preventing it from launching.

4. Clear the app cache and data: Some Windows apps allow you to clear temporary files that could be corrupted. You can do this by going to Settings > Apps > Mergest Kingdom > Advanced options > Reset. This won't delete your game data if it's saved online.

5. Make sure your internet connection is stable, as the app needs it to load properly.

Try these steps and let me know the results. If the problem persists, we can look deeper into advanced fixes or check if there are server-side issues affecting the game.

Are you comfortable trying these now?

not loading on computer, only 4 squares moving around

Thanks for sharing that detail about seeing four squares moving around but the game not loading further. That animation usually indicates the game is stuck at the loading screen. I want to help you fix that.

Here’s what we can try next, specifically for this sticky loading issue on Windows 10:

1. Close the game fully (using Task Manager if needed), then restart your computer. This often clears transient glitches.

2. Check your internet connection because the game often needs stable access to load assets.

3. Run the game as Administrator: Right-click the game icon and select "Run as administrator." This can solve permission-related loading blocks.

4. Update Windows: If you haven't already, go to Settings > Update & Security > Windows Update and make sure your system is fully updated.

5. Update or reinstall the game: If the problem persists, try uninstalling and reinstalling Mergest Kingdom. This refreshes game files that might be corrupted.
<br6. Check for software conflicts: Sometimes antivirus or firewall settings block game loading. Temporarily disable these (if safe) and try launching again.
<brThis behavior is reminiscent of reports from other players who had freezes or loading issues at a similar point1. If these steps don’t resolve your issue, there may be an ongoing server-side problem or a bug—please let me know.
<brCan you try running the game as administrator and updating/reinstalling it? Let me know how it goes!

Troubleshoot Mergest Kingdom loading issues on computer

Thanks for asking for detailed troubleshooting for Mergest Kingdom app loading issues on your Windows 10 computer. Based on the information and common solutions for similar cases, here’s a step-by-step approach tailored to your situation:

1. Restart Your Computer:
This is a simple yet effective step to clear any temporary glitches or stuck processes affecting the game.

2. Check Your Internet Connection:
The moving squares animation suggests the game is stuck trying to load online content. Ensure your connection is stable and working by browsing other sites or running a speed test.

3. Clear App Cache and Data:
Sometimes corrupted temporary files cause loading issues. On Windows 10:
- Go to Settings > Apps > Apps & features
- Find Mergest Kingdom in the list
- Click Advanced options
- Click Reset to clear cache (this typically doesn’t remove saved game progress if stored online) 1.

4. Run the Game as Administrator:
Right-click the game icon and select Run as administrator. This can fix permission errors preventing proper loading.

5. Check for and Install All Windows Updates:
Go to Settings > Update & Security > Windows Update to make sure your system and security patches are up to date 2.

6. Reinstall the Game:
Uninstall Mergest Kingdom completely, restart your PC, then download and install the latest version. This often fixes corrupted files causing loading hangs.

7. Check Firewall and Antivirus Settings:
Sometimes these security programs block the game’s access to the network or essential files. Temporarily disable them safely and test loading again.

8. Verify Server Status:
Occasionally, the loading problem is on the game’s side. The developers acknowledged some players having trouble accessing the game recently and are working on it, so it might be a short-term server issue too 3.

Try these steps in order, and let me know which ones you've tried already or if anything changes after trying them. If the loading issue continues, I’m here to dig deeper or guide you to further support.

Are you satisfied with this troubleshooting plan so far?