Hi there! I understand you're having trouble with the Dippy app where the character isn't responding. Let's get that sorted out. To start, could you tell me a bit more about the issue? Is the character completely frozen, or do you see any sort of loading indicators like three dots? Also, have you noticed if this happens with all characters or just a specific one? And have you already tried restarting the app or your device?

Once I have a bit more info, we can go through some tailored steps to fix it.

i see the dots and then it stops, it's only on one character

Thanks for the extra details! Since the dots appear and then stop only on that specific character, it suggests the issue might be with that particular character's session or configuration rather than your device or connection.

Here's what I recommend trying step-by-step:

1. Reset or Refresh the Character Session:
Look for an option in Dippy to reset or start a new conversation with that character. This often clears any stuck states or loops within the character's interaction.

2. Clear Browser Cache/Cookies for Dippy:
Since you’re using a WebKit browser on Windows 10, cached data could cause issues. Go to your browser settings and clear the cache and cookies related to Dippy. After that, log back in and try again.

3. Try a Different Browser or Incognito Mode:
Sometimes browser extensions or cookies interfere. Open an incognito/private window or use a different browser like Chrome or Firefox if possible, and test the character there.

4. Check for Any Character Updates or Known Issues:
Occasionally, specific characters have bugs or glitches. You can check Dippy’s official forums or Reddit threads where users discuss if others are having similar problems. If it’s a common issue, developers may have a fix in progress1 2.

If you've tried any of these already, please tell me so I don't repeat and we can explore advanced solutions or escalate if needed.

Let me know how it goes!