[FloSports] When logged in app says no internet connection when internet connection is great

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Ben
1 year ago In FloSports
When logged in app says no internet connection when internet connection is great

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! It sounds like you're experiencing issues with the FloSports app not recognizing your internet connection, even though you’re connected. Let’s work through this together.

First, can you let me know if you've already tried any specific steps to fix the issue? For example, restarting the app or your iPhone? This will help me tailor my suggestions to you.

In the meantime, here are a few troubleshooting steps that might help:

1. Restart the FloSports App: Close the app completely and then reopen it. This can refresh the app's connection to the internet.

2. Check Wi-Fi Connection: Ensure your iPhone is still connected to the Wi-Fi network. You can do this by opening Safari or another app and trying to load a page.

3. Reset Network Settings: Sometimes resetting network settings can resolve connectivity issues. Here’s how to do it:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Please note that this will erase saved Wi-Fi networks and passwords.

4. Disable VPNs: If you're using any VPN services, try disabling them and check if that resolves the issue.

5. Check for App Updates: Make sure your FloSports app is up to date. Go to the App Store, search for FloSports, and see if any updates are available.

6. Reboot Your iPhone: A simple restart of your iPhone can sometimes clear any glitches.

Let me know how these steps go or if you need further assistance!

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