Hi! I see you mentioned the Weis Pharmacy app is not working on your iPhone iOS 18.5. Could you tell me a bit more about what exactly is happening? For example, is the app not opening, crashing, freezing, not letting you log in, or maybe some feature doesn't respond? This will help me guide you better.

In the meantime, I can suggest some general troubleshooting steps that often help with app issues on iPhones:

1. Restart the app: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to bring up the app switcher, then swipe the Weis Pharmacy app off the screen to close it fully. Open the app again.

2. Restart your iPhone: Sometimes a simple phone restart clears temporary glitches.

3. Check for app updates: Go to the App Store, tap your profile picture on the top right, scroll down to check if there's an update available for Weis Pharmacy, and install it if so.

4. Reinstall the app: Delete the Weis Pharmacy app from your phone, then download and install it again from the App Store. This refreshes the app’s files.

5. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection, as the app needs internet access.

If you’ve already tried these or the problem is more specific (like login issues or certain features not working), just let me know, and we can try some deeper steps.

Are you able to share what happens when you open or use the app? That way, I can help you better!

I can’t see my medications, it says sorry retry later

Thank you for sharing that detail! Seeing "sorry retry later" when trying to view your medications suggests that the app is having trouble retrieving your medication data at the moment.

Let's try a few focused steps to fix this:

1. Check Your Internet Connection: Make sure your iPhone is connected to a stable Wi-Fi or cellular network. A slow or intermittent connection can cause data not to load.

2. Force Close and Reopen the App:
- Swipe up from the bottom (or press the Home button twice) to bring up the app switcher.
- Swipe the Weis Pharmacy app card off the screen to fully close it.
- Reopen the app and try viewing your medications again.

3. Refresh Your Account Login:
- Log out of your account within the Weis Pharmacy app.
- Close the app completely.
- Reopen it and log back in. Sometimes refreshing your session helps load the data properly.

4. Update or Reinstall the App:
- Go to the App Store, search for Weis Pharmacy, and check if an update is available. If yes, update the app.
- If already updated or no update is available, try deleting and reinstalling the app. This can fix corrupted files.

5. Check for Service Outages: Sometimes, the pharmacy's servers may be temporarily down or undergoing maintenance. There’s no official notice I can see at the moment, but if these steps don’t help, the issue might be on their end.

If after trying these steps you're still seeing the error, it would be best to contact Weis Pharmacy support directly through their app's support/contact option or via email at [email protected] for assistance with your account and medication data.

Would you like me to walk you through any of these steps? Also, have you noticed if this issue happens only now or has it been recurring for some time?

Tips for resolving display errors in pharmacy apps

Thanks for asking about tips to fix display errors in the Weis Pharmacy app. Based on what I know and common practices for pharmacy apps, here are some solid steps you can try to resolve display issues like not seeing your medications properly:

1. Check Internet Connection: Make sure your iPhone has a strong and stable internet connection (Wi-Fi or cellular). Poor connectivity can cause loading and display errors.

2. Force Close and Restart the App: Fully close the Weis Pharmacy app using the app switcher, then reopen it fresh. This often clears temporary glitches.

3. Update or Reinstall the App: Go to the App Store and update the app if an update is available. If problems persist, delete and reinstall the app to refresh its files.

4. Log Out and Log Back In: Sign out of your account within the app, then sign back in. Refreshing your login session can help reload your data correctly.

5. Clear Cache (if applicable): Though iOS apps don’t usually have explicit cache clearing, reinstalling the app helps clear stored data that might cause display issues.

6. Restart Your iPhone: Sometimes restarting your device helps fix minor system hiccups affecting apps.

7. Check for Service Outages: If none of the above helps, the issue could be on Weis Pharmacy’s server side. You might want to check their official help page or contact customer support at [email protected] if the problem persists.

If you want, I can guide you step-by-step through any of these suggestions. Has the display error been happening just now, or has it been a while? That can also help pinpoint the cause.

Are you comfortable trying these, or would you like me to assist with any specific step?