[Red Robin Ordering] When I click "Forgot Password" I never get an e-mail to fix it.

E
Edward Shannon
8 months ago In Red Robin Ordering
When I click "Forgot Password" I never get an e-mail to fix it.

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
8 months ago

Hi there! I understand that you're trying to reset your Red Robin Ordering app password using the "Forgot Password" option but never receive the reset email. Let's see if we can get that sorted out together.

To start, could you please confirm a couple of things for me?
1. Are you checking the email inbox associated with your Red Robin account, including the spam or junk folders?
2. Are you entering the correct email address linked to your Red Robin account when requesting the password reset?

While waiting for your details, here are some initial steps to try:

1. Check your spam or junk folder in your email—sometimes these reset emails get filtered there accidentally.
2. Make sure you are entering the exact email address you used to register for the Red Robin Ordering app.
3. If possible, try requesting the password reset email again, and wait a few minutes in case of delays.
4. Ensure your email provider isn’t blocking emails from Red Robin by checking your email filters or blocking settings.

If you've done all that and still haven’t received the email, here’s what we can do next:

- Try adding [email protected] (or the sending address used by Red Robin) to your email contacts or safe sender list to avoid blocking.
- Attempt the "Forgot Password" process from a different device or browser to rule out local browser issues.
- If you use multiple email addresses, double-check which one you created the account with. Sometimes people have more than one email.

If none of these resolve the problem, it might be an issue with the account or the Red Robin system sending the email. In that case, I can help you get in touch with Red Robin support or provide further assistance.

Let me know what you've observed and tried so I can guide you better from there!

Leave a comment