Hello! I see you’re having trouble with the FindShip app not showing any boats. Let’s figure this out together. To better help you, could you tell me if this issue started recently, or has it been ongoing? Also, have you noticed if the app shows any error messages or if it just displays a blank map?

Meanwhile, here are some common, simple steps you can try to resolve the issue:

1. Check Internet Connection: Make sure your device has a stable internet connection. Sometimes the app can’t load boats if the connection is weak or unstable.

2. Update the App: An outdated app might cause viewing issues. Since there was a known bug that got resolved in a recent FindShip update, updating to the latest version might fix the problem.

3. App Permissions: Verify that the app has location and internet access permissions enabled. Lack of these permissions can prevent the app from displaying vessels nearby.

4. Restart the App: Close the app completely and reopen it.

5. Restart Your Device: A simple reboot can sometimes clear up any temporary glitches.

If these steps don’t help, please let me know which ones you've tried, and we can explore other possibilities together. For example, sometimes the app’s vessel data source might be temporarily down or there could be region-specific restrictions.

Are you able to tell me a bit more about your experience so far with this issue?

It says data error when searching for a boat

Thank you for the additional info about the "data error" when searching for a boat in FindShip. That helps narrow down the issue.

The data error message usually indicates there’s a problem fetching vessel information from the app’s servers or from your device’s connection to those servers. Since your device is Android 10 with WebKit browser, here’s what we can try step-by-step to resolve this:

1. Check Internet Connection Stability: Make sure your internet connection is stable and strong. A weak connection can cause data errors when the app tries to pull real-time boat info.

2. Update FindShip App: Confirm that you have the latest version installed. An outdated app can have bugs or outdated data sources causing errors.

3. Clear App Cache and Data:
- Go to your device’s Settings > Apps > FindShip.
- Tap on Storage and select "Clear Cache."
- If that doesn’t work, try "Clear Data" (note that may require you to log in again).

4. Re-login: Sometimes signing out and back in refreshes your data connection with the FindShip servers.

5. Try a Reinstall: Uninstall and reinstall the app from the Google Play Store to ensure a fresh install.

6. Check for Server Issues: Sometimes, FindShip or the data provider’s servers might face temporary outages or maintenance. While there’s no indication of a widespread outage right now, checking FindShip’s social media or support pages can confirm this.

7. App Permissions: Double check that FindShip has permission to access your device's location and storage, as sometimes missing permissions cause data retrieval errors.

If none of these resolve the issue, it might be worth checking community discussions where users reported similar errors. For example, some users have mentioned the app only showing boats from their own fleet or encountering data errors, which might indicate temporary backend issues or account-specific glitches1 4.

Could you share if you have tried any of these steps yet? Also, are you logged in when you get the error, and does it happen for all boat searches or specific ones? This info will help me guide you better.