[Fun Frenzy Trivia] No loading tried several things still not opening screen

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Linda cipressi
2 months ago In Fun Frenzy Trivia
No loading tried several things still not opening screen

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Hi there! I see you're having trouble with the Fun Frenzy Trivia app not loading properly on your Android 10 device with a WebKit browser. To help you better, could you let me know:

- Are you using the app installed from Google Play or accessing it via a browser?
- What exactly happens when you try to open the app or screen? (e.g., does it stay blank, crash, show an error?)
- Have you tried any specific fixes already, like restarting your device or checking your internet connection?

Once I have a bit more detail, I can guide you step-by-step to get it working again.

L
Linda cipressi
2 months ago

Yes I removed app from Google store and installed it again also stopped it in settings it shows the first screen then wheels spin around then disconnects

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Thanks for the details! So, the Fun Frenzy Trivia app shows the first screen, spins the loading wheel, then disconnects after reinstalling on your Android 10 device. Let's try some targeted steps to address this:

1. Clear Cache and Data:
- Go to Settings > Apps > Fun Frenzy Trivia.
- Tap Storage & cache or similar.
- Select Clear Cache first, then Clear Storage/Data (this resets the app).
- Relaunch the app and see if it loads properly.

2. Check Network Connection:
- Sometimes, loading wheels spinning and disconnection can mean unstable internet.
- Switch between Wi-Fi and mobile data to test.
- If on Wi-Fi, restart the router.

3. Update Android System:
- Ensure your Android 10 is up to date.
- Go to Settings > System > System Update, and install any available updates.

4. Disable Battery Optimization for the App:
- Battery saver settings sometimes prevent apps from working properly.
- Go to Settings > Battery > Battery optimization.
- Find Fun Frenzy Trivia and select Don't optimize.

5. Reinstall Fresh:
- Uninstall the app.
- Restart your phone.
- Install the latest version from Google Play again.

If after these steps it still disconnects on loading, there might be an issue on the app's server side or a compatibility conflict. In that case, I recommend reaching out directly to their support at [email protected] for further assistance.

Would you like me to guide you through any of these steps specifically? Are you comfortable checking the cache/data or battery optimization settings on your device?

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