Hi there! I see you're having trouble with the Fun Frenzy Trivia app being stuck on the completion screen. Let's get this sorted out together.

To start, can you tell me if the app fully loads before it gets stuck, or does it freeze immediately when you reach the completion screen? Also, have you tried any fixes already, such as closing the app or restarting your device?

Meanwhile, here are some simple steps to try that often resolve this kind of issue on Android 10 devices:

1. Force Close the App:
- Go to your device Settings > Apps > Fun Frenzy Trivia.
- Tap "Force Stop" to completely close the app.
- Then reopen it and see if it proceeds past the completion screen.

2. Clear App Cache:
- Still under Settings > Apps > Fun Frenzy Trivia, tap on "Storage" (or similar).
- Tap "Clear Cache" to remove temporary files that might cause glitches.
- Don’t tap "Clear Data" yet, as that may delete your progress.

3. Toggle Airplane Mode:
- Turn on Airplane mode on your device for about 10 seconds, then turn it off.
- This refreshes your network connection and sometimes helps with app syncing issues.

4. Restart Your Device:
- Restarting can clear up any stuck processes.

If none of these step clear the issue, we could then explore clearing app data (warning: this may reset your progress), or check if there’s an app update available.

Does this sound doable? Let me know what you’ve tried or what happens when you do the steps above, and we’ll take it from there.

Tried closing and restarted

Thanks for letting me know you’ve already tried closing and restarting the app. Since that didn't resolve the issue, let's dig a bit deeper.

Next, I recommend clearing the app cache as that often helps with freezing issues on specific screens without affecting your game progress:

1. Go to Settings on your Android device.
2. Tap Apps & notifications (or just Apps).
3. Find and select Fun Frenzy Trivia from the list.
4. Tap Storage & cache.
5. Tap Clear Cache.

After clearing the cache, open the app again and see if it moves past the completion screen.

If the problem persists, the next step would be to check if there’s an update available for the app in the Google Play Store and update it if so. Sometimes developers fix bugs like this in newer versions.

Also, do you have a stable internet connection when this happens? If you’re on Wi-Fi, you might try switching to mobile data or vice versa, just to rule out connectivity causing the freeze.

If none of these work, please let me know, and we’ll consider clearing the app data (which will reset saved progress) or contacting Fun Frenzy Trivia support directly at [email protected] for specific guidance from the developers3 1.

Let me know how it goes! Are you able to get past the completion screen after these steps?