Hi there! I understand that the Game of Thrones app isn’t letting you play, and I’d love to help get you back into the game. To start, could you tell me if the app is crashing, freezing on a loading screen, or maybe just not responding when you try to start playing? Also, have you noticed any error messages?

Meanwhile, here’s a straightforward checklist we can go through together to troubleshoot:

1. Update the Game: Make sure your Game of Thrones app is updated to the latest version available on the Play Store. Sometimes, older versions have glitches.

2. Check Internet Connection: Since you’re on Android 10 with WebKit browser, ensure your device is connected to a stable internet network (WiFi or mobile data). A spotty connection can prevent gameplay.

3. Verify Date & Time Settings: On your Android device, go to Settings > System > Date & time. Make sure “Automatic date & time” is enabled. Incorrect date/time can cause server connection issues.

4. Clear Cache: Go to Settings > Apps > Game of Thrones app > Storage, then tap “Clear Cache.” This can remove temporary files that might be causing problems.

5. Restart Your Device: Sometimes a simple reboot helps clear up any temporary background process issues.

If you’ve tried these steps or if the issue persists, let me know what you’ve already done or any additional detail you observe, and we can dive deeper.

Are you comfortable trying these steps now?

It loads then it's stuck if I hit either of those little boxes at top it out lines green light

Thanks for the extra details! It sounds like when you tap those little boxes at the top, they get outlined in green, and the game then gets stuck loading. That green outline usually indicates that something in the UI is selected or highlighted but not fully responsive, which is why you might be unable to proceed.

Since this is on an Android device using WebKit and Android 10, here's what I'd suggest to systematically resolve this:

1. Disable Accessibility Features: Sometimes, accessibility settings like "Switch Access" or "TalkBack" on Android can cause those green outlines and limit interaction. Go to Settings > Accessibility and check if any accessibility services are enabled. If so, try turning them off temporarily and then relaunch the game.

2. Force Stop and Clear Cache/Data of the Game:
- Go to Settings > Apps > Game of Thrones app.
- Tap "Force Stop."
- Then tap Storage and select "Clear Cache."
- If issues persist, try "Clear Data" but be sure your game progress is backed up or linked to an account.

3. Check Game Permissions: Sometimes restricted permissions can interfere. Ensure the game has permission to access storage, network, and any required components (Settings > Apps > Game of Thrones > Permissions).

4. Update WebKit: Since your device uses WebKit browser engine, make sure it's fully updated via Google Play or the device update system. An outdated web component may cause UI glitches.

5. Reinstall the Game: As a last resort, uninstall and reinstall the app to ensure no corrupted files are causing the problem.

6. Check for Server Issues: Sometimes the game servers might be temporarily down or experiencing issues causing loading problems. You can check official social media channels or support pages for any alerts.

If you’ve already tried any of these or something else, let me know! Also, please tell me if the green outline boxes appear outside the game UI or only within certain buttons. That will help narrow down whether it’s app-specific or an Android UI interaction issue.

Would you like me to guide you through any of the steps?