Hi there! It sounds like you're encountering an "offline" message with your KOHLER Energy Management connection. I can help you get this sorted out!

First, could you please provide a bit more detail? Are you seeing this message on the KOHLER Energy Management app, or is it related to your generator’s internet connection? If it’s on the app, are there any specific error codes or just the "offline" message?

Once I have that information, we can proceed with some troubleshooting steps!

it says , trying to connect offline

Thanks for the additional information! The "trying to connect offline" message usually indicates there might be an issue with the internet connection between your generator and the KOHLER Energy Management app. Let's go through a few steps that may help resolve this issue.

### Step-by-Step Troubleshooting:

1. Check Your Internet Connection:
- Make sure your Wi-Fi is working properly. You can do this by using another device (like your phone or a laptop) to browse the internet.

2. Restart the App:
- Close the KOHLER Energy Management app completely (remove it from running in the background) and reopen it.

3. Reboot the Generator's Controller:
- If possible, try rebooting the generator's controller. To do this, you will need to turn off the 120VAC power to the battery charger circuit and disconnect the negative battery cable. After a minute, reconnect everything and turn the power back on. This can help refresh the connection.

4. Network Settings Check:
- Make sure that your router’s firewall isn't blocking the connection to KOHLER servers. You might want to check your router settings for any restrictions or security settings that could affect connectivity.

### Additional Help:
If you've tried all these steps and are still facing issues, there might be additional troubleshooting guides or community discussions that can help. You can check the KOHLER Energy Management App FAQs for more information or solutions that others have found helpful.

Are you able to follow these steps, and is there any progress? Let me know how it goes!

Is there a specific error code related to KOHLER Energy connectivity issues?

I didn't find a specific error code related to KOHLER Energy connectivity issues directly, but there are some resources that might help. Here are a few key links that you can check for more detailed information regarding error codes and troubleshooting:

1. The Kohler Generator Fault Code List provides a comprehensive overview of various fault codes associated with KOHLER generators, which could give you insights into your issue.

2. For specific connectivity issues with your KOHLER generator, there are discussions and troubleshooting experiences shared on platforms like Reddit, where users have faced similar connection problems. You can check out this link that might contain helpful insights: Kohler Generator Losing Connection to Server.

3. Additionally, the KOHLER Energy Management App FAQs may also provide some guidance on common connectivity issues and potential fixes.

If you're experiencing a specific situation with an error code that isn't covered here, please let me know. I can look further into it. Have you encountered any specific error codes along with the "offline" message?

Is there a specific error code related to KOHLER Energy connectivity issues?

It seems that while there isn't a universally recognized specific error code related to KOHLER Energy connectivity issues, there are some resources that can help you identify potential problems and troubleshoot effectively. Here are a couple of helpful links where you can find information about KOHLER generator fault codes and connectivity issues:

1. Kohler Generator Fault Code List - This page provides a comprehensive list of fault codes associated with KOHLER generators, which could potentially highlight issues you're experiencing. You can check it out here: Kohler Generator Fault Code List1.

2. Kohler Energy Management App FAQs - This resource includes various troubleshooting tips, which may help with connectivity issues. You can view it here: Kohler Energy Management App FAQs2.

If you have any specific error codes that you have seen along with the offline message, please let me know, and I can assist you further in troubleshooting that particular situation! Are you finding any relevant error code, or would you like to discuss the connectivity steps again?