[Reverso translate and learn] App not translate text

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Mr Baralgin
App not translate text

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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7 months ago

Hi there! I see that your Reverso Translate and Learn app is not translating text. Let's get this sorted out.

To start, could you tell me a bit more about what’s happening? For example:
- Are you able to enter text into the app but it just doesn’t translate?
- Is the app freezing or crashing?
- Are you connected to the internet when trying to translate?
- Have you tried translating multiple languages or just one?

Meanwhile, here are some simple steps you can try:

1. Check Internet Connection: The app needs an active internet connection to work. Make sure your Windows device is connected to the internet.

2. Restart the App: Close the app completely and reopen it. Sometimes a simple restart clears temporary glitches.

3. Update the App: If you have an installed version, check if there’s an update available. An outdated app can cause translation issues.

4. Clear Cache or Data (if applicable): Some apps allow clearing cache/data to remove corrupt temporary files. You may find this option in the app settings.

5. Re-enter Text Correctly: When entering text to translate, make sure you are using the "Text" tab and typing or pasting the source text correctly1.

If these don't fix it, I can guide you through more advanced troubleshooting or checking for any outages.

Could you please let me know what you have already tried and if you see any error messages? That way, I can tailor the help more precisely!

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