[SLYNUMBER] Can't log inj

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Wang Yichen
3 months ago In SLYNUMBER
can't log inj

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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3 months ago

Hi there! I see you're having trouble logging into the SLYNUMBER app on your Mac with OS X 10.15.7. Could you tell me a bit more about what's happening when you try to log in? For example, are you not able to enter your credentials, or do you get an error message after submitting them? Any details will help me guide you better.

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Wang Yichen
3 months ago

keeps saying incorrect credentials - credentials were saved to the computer

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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3 months ago

Thanks for the info! Since your credentials were saved on the computer but you’re seeing an "incorrect credentials" error, it’s possible that the saved login data is outdated or corrupted.

Here’s what I recommend trying step-by-step:

1. Remove Saved Credentials and Re-enter:
Go to the SLYNUMBER app or browser settings where your login info is saved. Clear/delete the stored username and password for SLYNUMBER. Then try logging in fresh by typing your credentials manually.

2. Clear Cache and Cookies (if using a browser version of SLYNUMBER):
Sometimes corrupted cached data or cookies interfere with login. Clearing them can help.
- On Safari, click Safari > Preferences > Privacy > Manage Website Data > Search for SLYNUMBER and remove its data.
- If using another browser, follow its cache-clearing method.

3. Check for Typos or Password Changes:
Double-check the credentials you’re entering. Maybe the password was recently changed and the saved one is no longer valid.

4. Try Logging in on Another Device or Browser:
This can help isolate if it’s a device-specific issue.

If after these steps you still can’t log in, please let me know. We can then explore deeper options like resetting the password or checking account status.

Are you comfortable trying these out? I’m here to guide you through any step.

1

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Wang Yichen
3 months ago

How to clear saved login details in SLYNUMBER app?

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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3 months ago

Great question! Since you're using the SLYNUMBER app on your Mac with OS X 10.15.7, here’s how you can clear the saved login details within the app:

1. Open the SLYNUMBER app on your Mac.

2. Navigate to the app’s settings or profile section. Usually, this can be found by clicking on your profile icon or a gear icon within the app.

3. Look for options related to account or security settings. There might be something called "Saved Credentials," "Login Information," or "Account Settings."

4. Find the option to remove or clear saved login data. This might be labeled as "Logout," "Clear saved passwords," or "Remove saved credentials." Selecting this should delete the stored username and password from the app.

5. After clearing, close and reopen the app. Then try logging in again by manually typing your correct credentials.

If you don’t find these options inside the app, sometimes saved passwords are controlled by the system’s Autofill or keychain services on macOS:

- You can open Keychain Access on your Mac (search for it via Spotlight).
- Search for any entries related to "SLYNUMBER."
- Right-click and delete those entries to remove the saved passwords.

Please try these steps and tell me if you need help during any part. If the app has a different interface or you want me to guide you through clearing credentials from macOS Keychain, just let me know!

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