[DartCounter] My omni scoring system says its connected but when I press continue it says it cant find it/not conn

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MARK WEBB
1 year ago In DartCounter
my omni scoring system says its connected but when I press continue it says it cant find it/not conn

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! It seems like you're having an issue with your Omni scoring system not progressing after it shows as connected. Let's see if we can sort this out together.

1. Check the Connection: First, could you please confirm that your Omni scoring system is indeed connected to the same Wi-Fi network as your device? Sometimes it may show as connected, but there can be network issues.

2. Reboot the Devices: If you're sure it's connected, let's try rebooting both your Omni scoring system and your router. This often helps to clear any temporary connectivity issues.

- For the Omni, just power it off and on again.
- Disconnect your router for about 10 seconds and then reconnect it.

3. Network Settings: After rebooting, check if there are any settings on your Omni that might need adjusting. Sometimes resetting the Wi-Fi connection on the Omni can be helpful. You can find instructions on how to do this here.

4. Ensure the Software is Updated: Make sure both the DartCounter app and your Omni system are updated to the latest versions. Sometimes, compatibility issues can arise with older versions.

5. Try Again: After performing these steps, please try to connect again.

If you're still facing issues, let me know, and we can look deeper into advanced settings or other troubleshooting methods! Are you satisfied with the solution I provided?

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