Hi! I understand that the in-app music in PolyBuzz is causing you some overstimulation, and it’s getting worse despite your previous complaints. Let’s see how we can make this better for you.
To help you out, could you tell me a little more about what you’re experiencing? For example: - Is the music volume too loud compared to other sounds? - Are there any settings in the app where you tried to adjust or mute the music? - Does the music start automatically, or only in certain parts of the app? - Are you finding any option to turn it off or lower it currently not working?
Meanwhile, here are some initial steps you can try on your Android 10 device with the WebKit browser:
1. Check In-App Sound Settings - Open PolyBuzz and look for a settings or audio section. - See if there’s an option to disable or lower the music volume. Some apps separate background music from sound effects.
2. Mute or Lower Device Media Volume - While the app is playing music, press the volume buttons on your device to lower media volume specifically. - You might be able to mute media sound while keeping notification and call volumes normal.
3. Use Android Sound Settings - Go to your device’s Settings > Sound. Under the media volume section, try adjusting the volume or setting Do Not Disturb mode if it silences media sounds. - In Do Not Disturb settings, you can customize which sounds are muted.
4. Check for App Updates - Ensure your PolyBuzz app is up to date from the Google Play Store, as newer versions might have better sound control options or fixes to audio issues.
5. Clear Cache or Reinstall - Sometimes, corrupted app data can cause sound problems. You can clear PolyBuzz cache: Settings > Apps > PolyBuzz > Storage > Clear Cache. - If that doesn’t help, try uninstalling and reinstalling the app.
If these don’t resolve the overstimulation caused by music, I can look further into possible advanced fixes or escalate it to our development team for a solution that better suits your needs.
Would you be able to try these and let me know what happens? Also, if you can share any details about settings you’ve already checked or changes you made, that would be super helpful.
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi! I understand that the in-app music in PolyBuzz is causing you some overstimulation, and it’s getting worse despite your previous complaints. Let’s see how we can make this better for you.
To help you out, could you tell me a little more about what you’re experiencing? For example:
- Is the music volume too loud compared to other sounds?
- Are there any settings in the app where you tried to adjust or mute the music?
- Does the music start automatically, or only in certain parts of the app?
- Are you finding any option to turn it off or lower it currently not working?
Meanwhile, here are some initial steps you can try on your Android 10 device with the WebKit browser:
1. Check In-App Sound Settings
- Open PolyBuzz and look for a settings or audio section.
- See if there’s an option to disable or lower the music volume. Some apps separate background music from sound effects.
2. Mute or Lower Device Media Volume
- While the app is playing music, press the volume buttons on your device to lower media volume specifically.
- You might be able to mute media sound while keeping notification and call volumes normal.
3. Use Android Sound Settings
- Go to your device’s Settings > Sound. Under the media volume section, try adjusting the volume or setting Do Not Disturb mode if it silences media sounds.
- In Do Not Disturb settings, you can customize which sounds are muted.
4. Check for App Updates
- Ensure your PolyBuzz app is up to date from the Google Play Store, as newer versions might have better sound control options or fixes to audio issues.
5. Clear Cache or Reinstall
- Sometimes, corrupted app data can cause sound problems. You can clear PolyBuzz cache:
Settings > Apps > PolyBuzz > Storage > Clear Cache.
- If that doesn’t help, try uninstalling and reinstalling the app.
If these don’t resolve the overstimulation caused by music, I can look further into possible advanced fixes or escalate it to our development team for a solution that better suits your needs.
Would you be able to try these and let me know what happens? Also, if you can share any details about settings you’ve already checked or changes you made, that would be super helpful.