Hi there! I see your Insta360 app is crashing on your iPad. To help you best, could you tell me a bit more about what you were doing when the app crashed? For example, were you editing a video, exporting, or just opening the app? Also, do you know your iPad model and iOS version? This will help me guide you through the most relevant steps.

In the meantime, here are some initial troubleshooting steps we can try on your iPad:

1. Close background apps: Double-press the Home button or swipe up from the bottom (depending on your iPad model) and swipe away other apps to free up memory.

2. Restart the app: Force quit the Insta360 app (swipe it away from the app switcher) and then reopen it.

3. Update the app: Go to the App Store and check if there is an update available for Insta360. Running the latest version can fix crashes.

4. Check iPad storage: Ensure your iPad has enough free space (at least a couple of GBs) for the app to function smoothly. You can check in Settings > General > iPad Storage.

5. Clear app cache: If the app has a cache clearing option within its settings (“Me” or profile page inside the app), try clearing it to remove temporary files.

6. Restart your iPad: Hold the power button and slide to turn off, then turn it back on.

If you’ve already tried some of these or the issue happens specifically during exporting or editing, let me know. There are known issues with crashes during export of longer videos or intensive edits, so I can guide you through deeper fixes from there[1] [2] [3] .

Could you please share more details about exactly when the crashes happen for you? That will help pinpoint the cause.