Hi there! It sounds like you're having trouble with the Montgomery County Incidents app on your Android device. Let's work through this together.

To get started, could you tell me if you receive any specific error messages when you try to load the app? Additionally, have you tried any steps, such as restarting your phone or reinstalling the app?

These details will help me provide the most relevant solution for you.

no messages

Thank you for the clarification! Since there are no specific error messages, let's try a couple of steps to troubleshoot why the app isn't loading properly on your Android device. Please follow these steps:

1. Restart Your Device: Sometimes, a simple restart can resolve app issues. Turn off your device completely and then turn it back on.

2. Clear App Cache: Go to your device's "Settings" > "Apps" > find the Montgomery County Incidents app > tap on "Storage" and then select "Clear Cache." This will remove temporary files that might be causing issues.

3. Check Storage Space: Make sure you have enough storage space on your device. Go to "Settings" > "Storage" to see if you're running low on space. If you're close to being full, consider deleting some unused apps or files.

4. Update the App: If you haven't updated the app in a while, go to the Google Play Store, search for Montgomery County Incidents and see if there's an update available.

5. Reinstall the App: If the above steps don’t work, try uninstalling the app and then reinstalling it. To do this, go to "Settings" > "Apps" > Montgomery County Incidents > "Uninstall." Then go to the Google Play Store to download it again.

Let me know if any of these steps help resolve the issue, or if you need further assistance!