[Mahjong Journey] Just will not let you play the game anymore

S
Just will not let you play the game anymore

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi there! I understand that Mahjong Journey just won't let you play anymore, and I want to help get you back into the game. Could you tell me a little more about what exactly happens when you try to start the game? For example, does it freeze on a loading screen, crash immediately, or does nothing at all happen?

Once I have a better sense of what you’re experiencing, I can guide you through some easy steps to troubleshoot on your Linux device using WebKit. Looking forward to your reply!

S
10 months ago

It comes up with the screen but when you press play nothing happens

user
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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Thanks for sharing that the game screen appears but pressing "Play" doesn’t do anything. Let's walk through some steps together to try and get Mahjong Journey working on your Linux setup using WebKit.

1. Clear Browser Cache: Since you’re running the game through WebKit on Linux, cached data might be causing issues. Clear your browser cache and cookies, then restart the browser and try again.

2. Check Network Connection: Make sure your internet connection is stable. Sometimes connectivity hiccups prevent the game from responding to inputs.

3. Disable Browser Extensions: Some browser extensions can interfere with web games. Try disabling extensions temporarily to see if that resolves the issue.

4. Update Browser: Ensure your WebKit-based browser is up to date. Running an outdated version might cause compatibility problems.

5. Try Incognito Mode: Open the game in a private/incognito browser window. This disables extensions and clears routine cache, helping rule out those issues.

6. Check for Known Issues: The Mahjong Journey support team has acknowledged similar freezing or non-responsive issues and they are working on solutions. You can check updates here: G5 Support

If after these steps you still can't get the "Play" button to respond, please let me know which specific browser you’re using on Linux and if there are any error messages or unusual behaviors when pressing play. That way, I can dig into more advanced troubleshooting for you.

Are you okay to try these steps now?

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