Hi there! I see you're having trouble downloading the Skylight App onto your phone. I’d love to help you sort this out.

Firstly, could you let me know what type of device you're using (e.g., Android, iPhone)? It would be helpful to understand if you're downloading from the Google Play Store or the Apple App Store. Also, if you remember any specific error messages or issues you encountered during the download, please share those details as well.

iphone 12 there is no error message it just goes back to "get" in the app store

Thanks for sharing that information! Since everything looks fine on your end but the app isn't downloading and just goes back to the "Get" button, let's try a few things that might help resolve this. Here’s a step-by-step guide:

1. Check your internet connection: Ensure your iPhone is connected to a stable Wi-Fi network if you're using Wi-Fi. A weak connection can cause issues with downloading apps.

2. Restart the App Store: Close the App Store completely and then reopen it. This can sometimes help refresh the download process.

3. Check your payment method: Ensure that your Apple ID’s payment method is up to date. Sometimes, if there are issues with the payment method, it can prevent app downloads, even for free apps. You can check this by going to Settings > [your name] > Payment & Shipping.

4. Reboot your iPhone: Restart your device. This simple step can resolve many temporary glitches.

5. Update iOS: Make sure your iPhone is running on the latest iOS version. To check for updates, go to Settings > General > Software Update. If an update is available, install it.

6. Free up space: Check if you have enough storage space available on your iPhone. If it's low, it might prevent any new app installations. You can check storage by going to Settings > General > iPhone Storage.

7. Reset App Store settings: Go to Settings > App Store, and try toggling off and then on the “App Downloads” or “Automatic Downloads” options.

If none of these steps help, it could be worth checking Apple’s support community for similar issues or reaching out directly to Apple Support for further assistance. You might find useful posts there such as this one: Click "Get" in App Store, nothing happens - Apple Support Community.

Please give those steps a try and let me know how it goes! Are you satisfied with the solution I provided, or do you need more assistance?