Hi there! I’m sorry to hear you’re having trouble with both making your first payment in the Antidote Health app and logging in on desktop. Let’s work through this together.

To start, could you please share the exact error code you’re seeing when trying to make the payment in the app? That will help me pinpoint the issue more accurately.

Meanwhile, here are a few basic steps to address these issues:

1. For the payment error in the app:
- Double-check that your payment method and billing information are correctly entered. You can do this by logging into the Antidote app and navigating to the “Payment Status” or “Manage Payments” section.
- Ensure your internet connection is stable, as payment processing requires a reliable connection.
- Try closing the app completely and reopening it to attempt the payment again.
- Restart your device to clear any temporary glitches.

2. For logging in on desktop (Linux with WebKit browser):
- Clear your browser cache and cookies to ensure no corrupted data is causing the login failure.
- If you’re using any browser extensions or privacy blockers, temporarily disable them—they can sometimes interfere with login processes.
- Try accessing the login page via another browser on your Linux system if available, just to check if it’s a browser-specific issue.
- Confirm that your username and password are correct and that your account isn’t locked or suspended.

If you continue experiencing issues, it could be useful to reset your password from the login page or check if two-factor authentication is causing trouble, especially if you cannot access your security codes.

Please let me know the error code from the app, and if any of these steps help or if you get stuck anywhere. I’m here to guide you through!