Hi there! I understand you're having trouble receiving money through GoHenry. Let's see if we can figure this out together.

To get started, could you provide a bit more detail? For instance, are you receiving any error messages when someone tries to send money to you? Or is it simply that the money isn’t appearing in your account? Any additional information you can share would be really helpful!

Yes I’m receiving error messages

Thank you for the info! It sounds like you might be experiencing some specific error codes when receiving money. Could you tell me the exact error message you're seeing? That will help us narrow down the issue and find a solution.

In the meantime, one common issue could be if your card is blocked. If you see a "Code 106" message when someone tries to transfer money, it usually means that your card may have been blocked. You can find more details on that here. If that's the case, you'll need to resolve this through customer support.

Are there any known issues with GoHenry today?

Let me check the current status of GoHenry for you. It looks like there was an important service update at the end of September, which could potentially impact services like receiving money if you were trying it during this period. For more details about it, you can check out this service update.

If you're still facing issues after this update, it may be a good idea to reach out to GoHenry support directly. You can contact them through this link: Contact Support.

Let me know if you need further assistance or if you have any other questions!

What are GoHenry's common technical issues?

Here are some common technical issues that GoHenry users experience:

1. Login Issues: Users occasionally face difficulties logging into the GoHenry mobile app, particularly after updates. This can be due to forgotten passwords or account verification problems[^1^].

2. Transaction Declines: Transactions can be declined for various reasons, such as needing to update the linked mobile number or if there are insufficient funds in the account[^3^].

3. Incorrect Balance Displays: Some users have reported seeing incorrect balances on their GoHenry cards, which may be due to system errors or recent transactions not reflecting accurately[^7^].

4. Account Closures: There have been instances where accounts were closed unexpectedly without notification, which can lead to confusion during transactions[^4^].

5. Fraud Concerns: As with many financial services, there have been warnings regarding potential fraud, especially during busy periods[^2^].

If you're facing a specific issue, feel free to share! I’m here to help you troubleshoot further.